A supplier of innovative, expandable, reliable, and easy-to-use products, Capture is proud to build only the highest quality video surveillance systems.

Capture incorporates the latest advances in digital technology, providing complete video surveillance systems to meet the demands of commercial, institutional, residential, gaming, governmental, educational and transportation applications.

Capture offers a full line of Closed Circuit TV cameras with outstanding resolution, available in B&W/color, day/night modes, high resolution vandal domes, Fastrax and Minitrax PTZ cameras, in addition to flat screen monitors that are leading the field in clarity and brightness.

Capture, the complete video surveillance system.

WARRANTY

Capture CCTV warrants, for the period and subject to the conditions noted below, to the Original Purchaser that the Company's hardware is free from defects in workmanship or material under normal use and service. This warranty commences on the date of delivery of the hardware to the Original Purchaser. Capture CCTV will at its sole option, repair or exchange this product with a new or comparable refurbished product, free of charge as follows:

Three Years Parts/ Three Years Labor*
Fixed CCTV cameras, Speed Dome Cameras, Color and B&W CRT Monitors*, Video Switchers, Video Multiplexers, MegaPixel Cameras, Digital Video Recorders*

*Exceptions
Color and B&W CRT Monitors: One year warranty on Cathode Ray Tubes (CRT)

*Digital Video Recorders
Capture CCTV does not provide data recovery services and neither the cost of recovering data from the hard disk drives, nor the value of any data which cannot be recovered, is covered under warranty.

Out of Warranty Repair
Capture CCTV offers a 90 day limited warranty* on parts replaced out of the (3) three year warranty

*Exceptions
Capture CCTV will extend a (3) three year warranty on hard drives replaced out of warranty

Service

Carry-in or mail-in service in the USA and Canada can be obtained during the warranty period by bringing or shipping your product to any Capture CCTV Authorized Service center.

If a warranty repair is required, the customer must contact Capture CCTV at 1-866-579-2288 or www.capturecctv.com to be directed to the nearest Authorized Capture Service center in order to obtain a Repair Authorization number (RA), and provide the following information:

1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or invoice number
3. Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.
Method of return shipment shall be the same or equal to the method by which the item was received by Capture CCTV.
This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of original purchase will be required before warranty service is rendered. If you ship the product, carefully pack it and send it prepaid, adequately insured and preferably in its original carton. Attach a postage paid letter, detailing your complaint, to the outside of the carton.
This warranty covers failures due to defects in materials or workmanship which occur during normal use. It does not cover damage which occurs in shipment or failures which are caused by products not supplied by Capture CCTV or failures which result from alteration, unusual physical, electrical or mechanical stress, failure of electric power, air conditioning, humidity control, accident, misuse, abuse, neglect, faulty installation, operation with media not approved by the Capture CCTV, maladjustment of user controls, improper maintenance, modification or service by anyone other than an Authorized Capture Service center, or damage that is attributable to acts of God.

LIMITATIONS AND EXCLUSIONS

There are no express warranties except as listed above.

CAPTURE CCTV WILL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. THE EXPRESS WARRANTIES  NOTED ABOVE ARE EXPRESSLY IN LIEU OF AND EXCLUDE ALL OTHER WARRANTIES, EXPRESS AND/OR IMPLIED INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, AND OF FITNESS FOR A PARTICULAR PURPOSE, USE OR APPLICATION AND FOR ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF  CAPTURE CCTV.

Some jurisdictions do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights that vary from jurisdiction to jurisdiction.